At My Dream Paws Kennel, we stand behind the health and quality of our puppies with a comprehensive guarantee designed to provide peace of mind for new owners. While we take every possible precaution to ensure your puppy’s best start in life, we also understand that nature can be unpredictable. Our health policies reflect our commitment to responsible breeding, transparency, and lifelong support.
Our guarantee includes a replacement provision for specific genetic conditions such as:
If any of these covered hereditary conditions are diagnosed within the specified timeframe, Pine Paws Kennel will offer a comparable replacement puppy at no cost.
Hip Dysplasia Support:
In cases where hip dysplasia requires surgical intervention before the puppy’s third birthday, we offer a R1000 allowance toward treatment costs, with proper documentation from a licensed veterinarian.
We guarantee that your puppy is free from infectious diseases at the time of adoption. In the rare event that a serious infectious condition (such as canine parvovirus or distemper) leads to the loss of your puppy within the first year, we will provide a replacement puppy at no charge.
We also offer a 42-hour treatable condition reimbursement provision, covering minor but treatable issues discovered by an accredited veterinarian during the first post-adoption wellness check.
Please note: Preventable conditions, such as those arising from improper care or missed vaccines, are excluded from coverage. Diseases preventable by proper vaccination and a safe indoor or supervised outdoor lifestyle (like Canine Influenza or Kennel Cough) are not covered.
Each puppy receives a comprehensive veterinary health check before going to their new home and will be up to date on age-appropriate vaccinations and deworming. A full vaccination and medical record will be provided upon pickup or delivery. We encourage you to schedule a wellness check with your own veterinarian within 72 hours of adoption.
If a licensed veterinarian determines—within 3 years of adoption—that your puppy has a medical condition resulting from a pre-existing congenital issue, and not due to environmental factors or improper care, Pine Paws Kennel will accept the return of the puppy and offer either a replacement or a full refund, at your discretion.
We are proud to have achieved 100% safe delivery success with our puppies. Our trusted shipping partners are experienced professionals who prioritize the comfort, safety, and care of your pet throughout the journey. Within minutes of arrival, most puppies are adjusting well, seeking affection, and ready to bond with their new families. We specialize in shipping to major cities and are known for reliability, safety, and performance in every delivery.
The well-being of your puppy is our highest priority. That’s why we offer not only a 1-year health guarantee but also a lifetime breeder support program. If you follow our feeding, training, and exercise guidelines, your puppy’s health coverage may be extended beyond the first year.
We highly recommend continuing coverage with a reliable pet insurance provider, such as Trupanion, after any trial period ends. Trupanion offers comprehensive coverage for hereditary conditions and no lifetime payout limits, ensuring your dog receives the care they need, when they need it most.
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